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Welcome to Thrive Market

Start shopping now and save on your favorite natural, wholesome products, delivered to your door for free!

Living a healthy lifestyle has never been easier!

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About Thrive Market

Thrive Market is a membership-based online shopping club on a mission to make healthy living easy and affordable for everyone. For less than $5 a month (only $59.95 annually), Thrive Market members can buy the best-selling healthy foods and wholesome products in everyday sizes, always 25-50% below retail prices.
  • Testimonials
  • Our Story
  • How It Works
  • Thrive Gives

Expert Reviews

Discover how easy healthy living can be! Join Now

Jillian Michaels

America's Favorite Wellness Coach

"Thrive Market makes healthy living accessible and affordable. This is exactly what the people have been waiting for. Their favorite products at a great price delivered straight to their door no matter where they live."

Robyn O'Brien

Food Rights Advocate and Founder of Allergy Kids Foundation

"Thrive Market’s wholesale model is revolutionary. The landscapes of food and health are changing; 21st century consumers want affordable, "free-from" food. Thrive Market democratizes healthy food, making it more affordable and more accessible to more people. It is a game-changer."

Dr. Mark Hyman

Physician and New York Times Best-selling Author

"Thrive Market gives you access to some of the world's best-selling natural and organic products at wholesale prices. I personally support Thrive Market because it's a business model that empowers consumers."

Mark Sisson

Entrepreneur and Fitness Author

"There's a big difference between surviving and thriving. Surviving is 'getting by' but thriving is your life at its peak performance, your body at its healthiest, your mind at its sharpest and most creative. With Thrive Market, when you thrive, others can too."

Molly Sims

Author, Everyday Supermodel

"With Thrive Market, I can buy all of the items that fill my grocery cart every week at 25 - 50% below traditional retail prices. What's even better is that everything arrives at your doorstep. I was literally blown away by all of the available products — it's the perfect double whammy (price savings AND time saving) for busy moms and people everywhere! Clearly, I'm a huge fan!"

JJ Virgin

Celebrity Nutritionist and Fitness Expert

"Thrive Market delivers all my favorite foods, beverages, and just about everything else directly to my door at a discount. Premium service, premium products, without the premium prices!"

Sara Gottfried

MD, New York Times bestselling author of The Hormone Reset Diet and The Hormone Cure

"Thrive Market is revolutionizing your relationship with your fork by offering natural foods for a fraction of the price of traditional health food grocers and delivered to your home for free. Additionally, their social mission of donating a membership to a low-income family for every paid membership makes healthy choices affordable for everyone"

Katie Wellness Mama

Founder of Wellnessmama.com

"I love so much about Thrive- the wholesale discounts on real food, the social mission of helping families in need, and the ongoing goal to make healthy food affordable and attainable to everyone!"

Our Story

Discover how easy healthy living can be! Join Now

We started Thrive Market to find a simple solution to a real problem: Getting good food is too hard and too expensive for too many people.

Call us radical, but we believe that healthy living should be easy and affordable for everyone and shouldn’t depend on geography, income level or any other barrier. That hasn’t been the case for a long time in this country, and we wanted to do something about it.

At Thrive Market, we make it easy and within reach. Here, you'll find the best-selling 4,000 health and wellness products from the top 400 natural brands on the market at 25-50% below traditional retail prices. Simply, it's the stuff you want, at prices you can afford.

Our expert team of buyers handpick only the highest-quality, non-GMO, certified organic and natural products. You'll find food, vitamins, supplements, home goods, cleaning supplies, body care, beauty staples and more—all from brands that uphold the values of health, sustainability, and premium quality. And there's no bulk sizing here. We're able to get wholesale prices without amping up volume.

How do we do it? Instead of charging the retail mark-up like other stores do, our members pay a low annual fee of $59.95, which allows us to cover our costs. We then go directly to brands and buy premium products at wholesale prices so we can pass those savings directly onto our members.

This membership fee also allows us to make good on our social mission. Expanding access to healthy living isn’t just a business model — at Thrive Market, it’s at the core of everything we do. So every time a new member joins, we donate a free Thrive Market membership to a low-income family. It's a win-win that lets all of us thrive together.

Forget crowded aisles and long lines. As a member, you can shop from the comfort of your own home and have everything delivered straight to your front door. We offer free shipping on all orders over $49 and all of our boxes and packaging are 100-percent recyclable and compostable. Everything is shipped within 24 hours and arrive at your home within 2 to 4 days.

Thrive Market is the simple solution that empowers us all to live well, do good and thrive together.

How It Works

Discover how easy healthy living can be! Join Now

Thrive Market makes healthy living easy and affordable for everyone. We are a membership-based online shopping club that gives you and your family unlimited access to the the world’s best wholesome foods and products in everyday sizes at wholesale prices. Plus, we offer free nationwide delivery on orders over $49. Joining the Thrive Market movement is as easy as one-two-three.

1. Register for free

There’s absolutely no cost to register for Thrive Market. Once you enter your email address, you’ll be able to browse the Thrive Market catalog of more than 4,000 premium products from the top 400 natural brands. You’ll also have access to our educational and inspirational content on the Thrive Notebook.

2. Start your trial

With your first purchase on Thrive Market, you’ll start a free 30-day membership trial. You’ll be able to shop for all your favorite healthy food, snacks, green cleaning products, non-toxic personal care items and more, always at 25 - 50% below retail prices. If it’s not for you, you can cancel at any time.

3. Join the Thrive Movement

For less than $5 a month ($59.95 annually), Thrive Market members save up to 50% on the world’s best healthy products for a full year. Even better: Thrive Market matches your membership by donating one to a family in need so we can all thrive together.

We guarantee your membership will pay for itself in savings within the year. If not, we’ll give you the difference in Thrive Market credit when you renew!

Thrive Market is the simple solution that empowers us all to live well, do good and thrive together.

Thrive Gives

Discover how easy healthy living can be! Join Now

Expanding access to healthy living isn’t just our business model — it’s our mission. And it couldn’t be a more urgent one. Every year, 49 million Americans experience food insecurity while 80 percent of low-income families resort to buying food they know isn’t healthy just to make ends meet. Meanwhile, more than 23 million Americans today still live in “food deserts” — low-income neighborhoods where healthy natural food is nowhere to be seen.

Thrive Market is changing this. We’re committed to giving a free membership to a low-income family for every paid member who joins Thrive Market so it’s easier and more affordable than ever to make healthier choices.

That’s free access to more than 4,000 of the highest quality natural and organic staples, snacks, home goods, and baby products at 25-50% off retail prices.

We are inspired and humbled by the opportunity to make America healthier one family at a time and so grateful to every member helping to make this vision a reality.

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Terms of Service

Last Updated: May 17, 2021

Overview

Welcome to Thrive Market! These Terms of Service (“Terms”) govern your use of the Thrive Market website, www.thrivemarket.com (the “Site”), any Thrive Market mobile application (the “App” and together with the Site, the “Platform”), and any features, content, products and other services offered by Thrive Market (collectively, the “Services”).  THESE TERMS CONTAIN A MANDATORY ARBITRATION PROVISION THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS, PROHIBITS CLASS ACTION CLAIMS, AND SECTION 21 AND SECTION 25 LIMIT THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF CERTAIN DISPUTES.

PLEASE READY THESE TERMS CAREFULLY. By visiting our Platform and/or by using the Services, you agree to be bound by these Terms, including those additional terms and conditions and policies referenced herein and/or available by hyperlink, including the Privacy Policy. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes here. You are encouraged to review these Terms each time you use the Services because your use of the Services after the posting of changes will constitute your acceptance of the changes.

The Platform and Services are owned by Thrive Market, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. We grant you a personal, limited, non-transferable, nonexclusive license to access and use the Platform and Services. We reserve the right, in our sole discretion and without notice to you, to revise the products and offers available on the Platform or the Services and to change, suspend or discontinue any aspect of the Platform or Services and we will not be liable to you or to any third party for doing so.

You agree that by purchasing a membership or placing an order on the Platform and agreeing to these Terms, you are entering into a binding contract with Thrive Market and agree to pay all charges that may be incurred by you or on your behalf through the Services, at the price(s) in effect when such charges are incurred, including, without limitation, all shipping and handling charges. In addition, you remain responsible for any taxes that may be applicable to your Transactions (as such term is defined in Section 9 below).

If you have any questions about these Terms or need assistance, we encourage you to review our Frequently Asked Questions (“FAQs”) or contact our Member Services team at help@thrivemarket.com or visit our Contact Us page for other ways to connect with us.

Section 1 - Use of Services

You may use the Services only for your own non-commercial personal use and in compliance with these Terms. You are responsible for your own communications, including the transmission, uploading or posting of information to the Services and are responsible for the consequences of such communications. Any other use of the Services requires the prior written consent of Thrive Market. You may not otherwise copy, modify, or distribute the contents of the Services without the prior written consent of Thrive Market. You may not modify, publish, transmit, participate in the transfer of, sell, create derivative works from, or in any way exploit any of the content found on the Services, in whole or in part.

You may not use the Services for any of the following purposes:

Section 2  - Thrive Market Membership

A. Memberships

In order for you to take advantage of the Services, you will be required to sign up for a Thrive Market Membership (a “Membership”). Information regarding the cost of the Membership can be found on our FAQs (the “Membership Fees”). All Membership Fees are paid in advance for the Membership Term; such term will vary based on the initial membership period you selected, i.e. 1 year, 1 month, etc. (the “Membership Term”). 

AUTOMATIC RENEWAL TERMS: All Memberships renew automatically for the Membership Term, at the then-current Membership rate, until you cancel. By purchasing a Membership, you agree and acknowledge that your Membership has an initial prepayment feature for the selected period of Service, and a recurring Membership Fee at the then-current Membership rate for your selected Membership Term, which will be charged to you on each Membership anniversary until you cancel. You accept responsibility for all recurring charges prior to cancellation, including any charges processed by Thrive Market after the expiration date of your payment card, where applicable.

CANCELLATION POLICY FOR MEMBERSHIPS: You may cancel your Membership at any time by contacting our Member Services team by visiting our FAQs. Upon cancellation you will not be charged for any subsequent renewal periods and your Membership will not continue past the then current Membership Term. However, all Membership Fees paid prior to termination of your Membership are non-refundable and you shall be responsible for any charges for the Membership prior to your cancellation. 

Annual members may cancel for any reason within their first 30 days of membership for a full refund; such persons at time of cancellation will forfeit their ability to place orders with Thrive Market at the time of their cancellation confirmation. If you place an order after your cancellation has gone into effect, you will be charged at the then-current rate for a non-refundable annual Membership.

CHANGES TO MEMBERSHIP PRICE: We reserve the right to adjust pricing for our Memberships, Services, or any components thereof in any manner and at any time in our sole and absolute discretion. Except as otherwise expressly provided for in these Terms, any price changes or changes to your Membership Fees will take effect following notice to you.

B. Trial Membership Offers

Thrive Market may offer  free trial Memberships (“Free Trial”). The terms and conditions of such Free Trial will be communicated to you when you sign up for the Free Trial.

AUTOMATIC RENEWAL FOR TRIAL PERIODS: Once your Free Trial ends, we will begin billing your designated payment method the then-current Membership Fee (plus any applicable taxes and other charges) on a recurring basis for your Membership Term you’ve selected (plus any applicable taxes and other charges) for your Membership Term, or if you did not preselect a Membership Term, until you cancel your Membership. 

CANCELLATION POLICY FOR TRIAL PERIODS: You may cancel your Free Trial at any time prior to the end of your applicable trial period by contacting Member Services via our FAQs. Please note that you may not receive a notice from us that your Free Trial has ended or that the paid portion of your Membership has begun. 

Section 3 - Modification of Service or Terms; Errors 

A. Modification

Thrive Market reserves the right, with or without prior notice, to do any one or more of the following: (i) limit the available quantity or discontinue any product or service; (ii) impose conditions on the honoring of any coupon, coupon code, promotional code, or other similar promotion; (iii) bar any user from making or completing any or all Transaction(s); and (iv) refuse to provide any user with any product or service.

B. Typographical Errors

We reserve the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order was submitted and accepted). In the event that a product sold is mistakenly listed at an incorrect price or an incorrect amount is charged to your payment card, Thrive Market reserves the right to refuse or cancel any orders placed for the product, whether or not the order has been confirmed and your payment method charged. If your payment method has already been charged for the purchase and your order is cancelled, Thrive Market shall issue a credit to your payment method account.

Section 4 - Prices & Savings

A. Prices & Reference Prices

Prices for Services and any products made available through the Services are subject to change without notice. 

Our Services utilize reference prices, such as “Compare At” or other similar phrases, throughout the Platform to estimate the quality and price information from comparable vendors and to show the non-sale price difference of our products (“Reference Prices”).  Reference Prices do not imply or guarantee that a customer cannot purchase the product at a lower cost with a different vendor, and may not necessarily reflect the prevailing market price of a product. We do not guarantee the accuracy of such materials and information. Our Services rely on the Reference Prices and your purchasing behavior to estimate a customer’s projected savings. All prices and savings, including Reference Prices and projected savings, of products described or depicted on the Platform are subject to change at any time without notice. Although we make efforts to maintain the accuracy of information maintained on our Platform, including pricing information and product details, we may occasionally make errors in the stated prices on the Platform. If there is an error, we will in our discretion attempt to correct the mistake. For more details about how Reference Prices are calculated and frequency of updates, see our FAQs. 

B. Savings Estimates & Calculations

Our Platform and Services estimate projected savings for each customer based on a customer’s answers to our shopping quiz, their purchasing history and the Reference Prices of previously purchased items and items likely to be purchased. All projected and stated savings are solely estimates and are subject to change at any time without notice. We make no guarantees that a customer will save the projected amount.

Section 5 - Your Consent to Receive Emails, Text Messages & Other Communications

You expressly consent to receive and accept communications from Thrive Market, including via e-mail, push notifications, text messages (together, “Communications”) or other comparable means at any of the e-mail addresses and/or telephone numbers you provide. You agree that we may send such Communications for any transactional, customer service, order, Autoship, Thrive Cash, or other account- or order-related matters, and, as applicable, for advertising, marketing or promotional purposes or other purpose you requested or consented too (i.e. out of stock reminders). The messaging frequency will vary. If you consent to receive marketing-related text messages, YOU ACKNOWLEDGE THAT YOU ARE NOT REQUIRED TO CONSENT TO RECEIVE MARKETING TEXT MESSAGES AS A CONDITION OF PURCHASING ANY GOODS OR SERVICES. IF YOU WISH TO OPT OUT OF THRIVE MARKET MARKETING COMMUNICATIONS OR TEXT MESSAGES FROM US, YOU AGREE TO OPT OUT BY FOLLOWING ANY UNSUBSCRIBE INSTRUCTIONS PROVIDED TO YOU IN THOSE COMMUNICATIONS. EVEN IF YOU OPT OUT OF MARKETING COMMUNICATIONS OR TEXT MESSAGES, WE MAY STILL SEND YOU OTHER ESSENTIAL COMMUNICATIONS DIRECTLY RELATED TO YOUR ACCOUNT OR ORDERS.  In response to our text messages, you may Reply HELP for help. Reply STOP to unsubscribe. Standard text messaging and data charges will apply to text messages we may send.

Section 6 – Autoship 

AUTOSHIP: Autoship is a recurring shipment program that ensures you never run out of essential products. By agreeing to participate in Autoship to replenish your products you purchased, you are enrolling in our Autoship program and agreeing to recurring shipments and charges, and these Terms. Such shipments and charges will occur as set forth in the “Manage Autoship” section or account settings of your online Membership account (“Account”). Your Autoship subscription will thereafter automatically create a new order according to your chosen delivery schedule and charge you the then-current retail price and any applicable shipping charges, until you cancel. If an Autoship item is out of stock at the time of delivery, you will be notified prior to receiving the delivery and you will not be charged for that item for that period. You can add, remove, and adjust quantities of items anytime via the Manage Autoship tab in your Account settings. Certain products are not eligible for recurring shipments. By adding new items to Autoship, you are again agreeing to these Terms. 

AUTOSHIP RENEWAL TERMS: Subject to available inventory, the product selected will be automatically sent to you at the designated frequency (e.g. four, eight weeks, etc.) unless (i) you choose to skip a delivery or (ii) the item is out of stock, and you will be automatically charged on the scheduled Autoship order processing date, which can be found at the “Manage Autoship” section or account settings of your Account page. You can edit your Autoship orders up until 11:59 PM on the day prior to their scheduled order processing date. 

CANCELLATION POLICY FOR AUTOSHIP: To cancel your Autoship at any time, go to your “Manage Autoship” page or account settings of your Account. Then, remove products that you no longer want to Autoship. Any items not removed from the Autoship list will be charged and delivered to you.

Section 7 - Promotions, Offers and Thrive Cash

From time to time, we may provide promotions or offers for qualified customers (“Promotions”). Such promotions may be subject to separate terms and conditions. In addition, for some products and services exclusions may apply. All Promotions are valid through their stated expiration dates, may be limited to specific quantities, are valid while supplies last, are limited to quantities on hand, are limited to one per customer, are not applicable towards the purchase of gift cards, and may not apply to certain merchandise. Any required spend amount refers to the purchase price of eligible products and does not include tax. Certain exclusions or other restrictions may be determined and communicated by Thrive Market in its sole discretion. No substitutions or cash redemption is available. Thrive Market reserves the right to make the final decision with respect to any redemption or fulfillment of any Promotion in its sole discretion. You agree to abide by the terms and conditions of any Promotion and acknowledge that circumvention of the terms and conditions of any such Promotion is an unauthorized or fraudulent act. You will be liable for damages caused by any such unauthorized or fraudulent act, and Thrive Market reserves the right to charge the payment method in your account an amount equal to such damages. All Promotions are subject to cancellation or modification at any time. 

Thrive Cash is a shopping credit that can be applied towards the purchase of merchandise on the Platform.  Thrive Cash is subject to separate terms and conditions.  Please visit and review the Thrive Cash Terms and Conditions page for additional information.

Section 8 – Gift Cards & Gift Memberships 

The Thrive Market eGift Card (also known as an "eGift" or “Gift Card”) program allows a person (“gifter”) to purchase and send a virtual Thrive Market Gift Card to another person (“recipient”). You may choose to gift shopping credits to be used on the Platform or to gift a Membership, or both.  You can complete your purchase using a credit card, debit card, or other electronic payment methods. Your eGift will be delivered the same day to the recipient, provided that your payment form is approved, or at a future date chosen by the gifter. All eGift recipients must have a valid credit card or PayPal account to redeem their gift. For privacy reasons, we’re unable to notify the gifter if a recipient has received or redeemed their eGift; however, we encourage gifters to check with recipients directly.  

The value of eGifts are not transferable to another payment method. For any questions about gifting, please visit our FAQs

A.  Thrive Market Shopping Credit eGift 

When purchasing an eGift for Thrive Market shopping credits, you may choose among designated dollar value options (within certain limits). The recipient can redeem the eGift for Thrive Market shopping credit by visiting the link in the gift email. eGifts may be combined with promotional coupons and other gift cards at checkout. eGift shopping credits may not be used to purchase additional gift cards or to pay for Membership fees. 

The application of the shopping credit eGift to your account differs depending on your current status with Thrive Market, whether you are (i) new user/prior member, (ii) trial member, or (iii) active member: 

B.  Gift Memberships

A gift membership is a Thrive Market membership (“Gift Membership”). A Gift Membership will provide access to shop on Thrive Market’s Platform for one year unless a different time period is selected by the recipient. The Gift Membership commences when the recipient redeems the coupon code. If the recipient is already an active Thrive Market member, their Gift Membership will commence at the conclusion of their existing membership for another year unless a different time period is selected by the recipient. 

Automatic renewal for Gift Membership 

At the end of your Gift Membership period, your Thrive Market Membership will automatically renew for another Membership Term.  For each Membership renewal period, the recipient’s existing payment method on file will be charged at the then-current Membership rate for the additional Membership Term, unless you cancel. See Section 2 of the Terms for further information about automatic renewal of Thrive Market Memberships.  

General Terms for Gift Cards & Gift Memberships

Thrive Market is not responsible and assumes no liability for nondelivery of an email because of an invalid address, spam filters, or any other reason. Thrive Market is not responsible for loss or misuse of Gift Membership access codes. Gift Memberships have no cash value or other value and can only be used to access the Site during the eGift term. A Gift Membership may be cancelled by the recipient at any time, but no refunds will be issued. Unless prohibited by law, no refunds will be provided for Gift Cards. These gift programs are subject to change or withdrawal without advance notice. For any questions about gifting, please visit our FAQs

Section 9 - Orders For Alcoholic Beverages

You must be, and you must represent, warrant, and certify that you are, at least 21 years of age to purchase any alcoholic beverages.

Thrive Market serves only as a third-party marketer and is not, nor does it represent or warrant that it is, a licensed producer, distributor, or retailer of alcoholic beverages. All orders of alcoholic beverages are made to, accepted by, processed by, and fulfilled by a third-party alcoholic beverage licensed vendor or supplier (“Licensed Vendor”). The alcoholic beverage portion of any order is subject to review by such Licensed Vendor(s) and may be rejected for any reason. Each applicable Licensed Vendor will be responsible for fulfilling its order requests, including without limitation receipt of the purchase price, shipping, returns, refunds, and the payment of any applicable marketing fees.

For more information about the shipment of alcoholic beverages, please visit our FAQs

Section 10 - Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on the Services is not accurate, complete, or current.

All descriptions, images, references, features, content, specifications, products, and prices of products and services described or depicted on the Services are subject to change at any time without notice. It is your responsibility to ascertain and obey all applicable local, state, federal, and international laws (including minimum age requirements) in regard to the receipt, possession, use, and sale of any item purchased from the Services.

Section 11 - Accuracy of Billing and Account Information

When you sign up for a Membership or purchase any product or service made available through the Services  (each such purchase, a "Transaction"), you agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your account and other information, including your email address and credit card account information, expiration dates and shipping address, so that we can complete your Transactions and contact you as needed.

You may only have one Membership per household.  If you have obtained multiple promotional discounts as a result of setting up multiple Memberships for a single household, we may charge you the difference for any products purchased with a discount obtained in violation of these Terms. We shall have the sole discretion to cancel your Membership, modify any orders that you have placed through the Services, and refuse any order you place with us.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You represent and warrant that you have the legal right to use any credit card(s) or other payment method(s) utilized in connection with any Transaction. Verification of information may be required prior to the acknowledgment or completion of any Transaction.

Section 12 - Additional Terms and Conditions; Risk of Loss; Return Policy

A. Additional Terms & Conditions

You agree that additional terms and conditions may apply to specific products, orders, or use of certain portions of the Services, including with respect to ordering and shipping policies, review guidelines, Returns Policy, and refer-a-friend programs (“Additional Terms”), which Additional Terms are made part of these Terms by reference. If there is a conflict between these Terms and the Additional Terms, the Additional Terms shall control.

B. Risk of Loss

All purchases of physical items from Thrive Market are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier (i.e delivery services, such as Federal Express, USPS, etc).

C. Return Policy

As an online market, we rely on shipping to service our members and due to our commitment to reducing our carbon footprint, we do not accept returns of any item once it ships. Please review our full Returns Policy in our FAQs. 

Section 13 - Optional Tools or Links

We may provide you with access to third-party tools or links over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. Any use of optional tools or links is entirely at your own risk and discretion, and we shall have no liability whatsoever arising from or relating to your use of such optional third-party tools.

Section 14 - User Comments, Feedback, and other Submissions

If you send to us user-generated content, such as photos, videos, creative ideas, suggestions, proposals, plans, or other materials (exclusive of your personally identifiable information), whether online (via our website or any of our social media accounts (Facebook, Instagram, etc), by email, postal mail, text message or otherwise (collectively, “Comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use those Comments in any medium. We are and shall be under no obligation (a) to maintain any Comments in confidence; (b) to pay compensation for any Comments; or (c) to respond to any Comments. 

We may but have no obligation to monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms. 

You agree that: (i) your Comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right; and (ii) we disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy. You further agree that your Comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You are responsible for all Comments you contribute in any manner to the Services, and you represent and warrant that you have all rights necessary to do so, in the manner in which you contribute them. You are responsible for all your activity in connection with the Services, and you agree that we may take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Services.

Section 15 - Services Not for Minors

The Services are not targeted toward or intended for use by anyone under the age of 16. By agreeing to these Terms, you represent that you (a) are 16 years of age or older, (b) are a legal resident of the United States, (c) have not been previously suspended or removed from the Services, or engaged in any activity that could result in suspension or removal from the Services, (d) do not have more than one Thrive Market account, and (e) have full power and authority to enter into these Terms and in so doing will not violate any other agreement to which you are a party.

Section 16 - Copyright Infringement

If you believe that material or content residing on or accessible through the Services infringes your copyright (or the copyright of someone whom you are authorized to act on behalf of), please send a notice of copyright infringement containing the following information to Thrive Market’s Designated Agent, whose contact details are listed below:

Upon receipt of a proper notice of copyright infringement, we reserve the right to:

Please contact Thrive Market's Designated Agent at the following address:

Thrive Market, Inc.

Attn: General Counsel

5340 Alla Road, Suite 105 B

Los Angeles, CA 90066

Section 17 - Personal Information

Your submission of personal information through the Services is governed by our Privacy Policy.

Section 18 - Disclaimer – No Professional Advice

Any information provided by us regarding the products or otherwise (e.g. product descriptions, promotional videos, blog posts, or instructions) is for informational purposes only. You should not take any action based upon any information contained on the Services. Use of the Services is not meant to serve as a substitute for professional advice. You should read and strictly follow all product labels, packaging inserts, and instructions and all manufacturer directions and warnings and seek independent professional advice when appropriate.

YOU SHOULD ALWAYS SPEAK WITH A HEALTHCARE PROFESSIONAL BEFORE TAKING ANY DIETARY, NUTRITIONAL, HERBAL, OR HOMEOPATHIC SUPPLEMENT OR EVEN CERTAIN FOODS. Thrive Market does not warrant and shall have no liability for information provided in the Services regarding recommendations concerning supplements for any and all health purposes. This information is provided solely as a guideline to be used when discussing a program with a healthcare professional. The claims made about specific nutrients or products have not been evaluated by the FDA. Dietary supplements are not intended to diagnose, treat, cure or prevent disease. 

Section 19 - Taxes

Your total price will include the price of the product plus any applicable sales tax; such state and local sales taxes are based on the shipping address and the sales tax rate in effect at the time you purchase the product. We will charge tax only in states where goods sold over the Internet are taxable.

Section 20 - Prohibited Uses

In addition to other prohibitions as set forth in these Terms, you are prohibited from using the Services or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; (k) to interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet; or (l) in a manner inconsistent with, or in violation of, these Terms. We reserve the right to terminate your use of the Services or any related website for any reason, in our sole discretion and with or without notice to you.

Section 21 - Disclaimer of Warranties; Limitation of Liability 

Thrive Market attempts to display information on the Services as accurately as possible. However, Thrive Market does not guarantee or make any representations or warranties concerning any content contained in or accessed on the Services, and we will not be responsible or liable for the accuracy, copyright compliance, legality, or decency of material contained in or accessed through the Services. We make no representations or warranties regarding suggestions or recommendations of services or products offered or purchased through the Services. THE PRODUCTS AND SERVICES ARE PROVIDED ON AN “AS-IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION (i) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT (ii) ANY WARRANTIES THAT ARISE FROM TRADE USAGE, OR (iii) THAT THE USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

EXCEPT IN CASES OF WILLFUL MISCONDUCT AND RECKLESS CONDUCT ON THE PART OF THRIVE MARKET, TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING WITHOUT LIMITATION, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE) SHALL THRIVE MARKET BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, ARISING OUT OF OR IN ANY WAY RELATED TO THE SERVICES OR PRODUCTS, OR OTHERWISE RELATED TO THESE TERMS (INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE ON ANY INFORMATION OBTAINED FROM THRIVE MARKET, OR FROM EVENTS BEYOND THRIVE MARKET’S REASONABLE CONTROL, SUCH AS SITE INTERRUPTIONS, DELETIONS OF FILES OR EMAILS, ERRORS OR OMISSIONS, DEFECTS, BUGS, VIRUSES, TROJAN HORSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO THRIVE MARKET’S RECORDS, PROGRAMS OR SYSTEMS), REGARDLESS OF THE FORM OF ACTION, WHETHER BASED IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, SIMPLE NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED) OR ANY OTHER LEGAL OR EQUITABLE THEORY (EVEN IF THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE).

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE MAXIMUM AGGREGATE LIABILITY OF THRIVE MARKET ARISING OUT OF OR IN ANY WAY RELATED TO THE SERVICES OR PRODUCTS EXCEED THE AMOUNT PAID FOR SUCH PRODUCTS OR EXCEED THE GREATER OF $100 OR THE AMOUNTS PAID BY YOU TO THRIVE MARKET IN CONNECTION WITH THE SERVICES IN THE PRECEDING TWELVE (12) MONTH PERIOD. THE FOREGOING LIMITATIONS SHALL APPLY EVEN IN THE EVENT YOUR REMEDIES HEREUNDER FAIL OF THEIR ESSENTIAL PURPOSE, AND THE FOREGOING SHALL CONSTITUTE THRIVE MARKET’S SOLE LIABILITY AND OBLIGATION, REGARDLESS OF THE FORM OF ACTION, WHETHER BASED IN CONTRACT, TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY.

THE LIMITATIONS SET FORTH IN THIS SECTION  WILL NOT LIMIT OR EXCLUDE LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE DIRECTLY AND PROXIMATELY CAUSED BY PRODUCTS YOU PURCHASE FROM US, OR FOR OUR FRAUD, GROSS NEGLIGENCE, OR INTENTIONAL, WILLFUL, MALICIOUS, OR RECKLESS MISCONDUCT.

THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN THRIVE MARKET AND YOU.

WE DO NOT LIMIT OR EXCLUDE OUR LIABILITY WHERE OR TO THE EXTENT THAT IT WOULD BE UNLAWFUL. CERTAIN STATE OR NATIONAL LAWS MAY NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU DESPITE THE "GOVERNING LAW" SECTION OF THESE TERMS OF USE, THE ABOVE APPLIES ONLY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

Section 22 - Indemnification

You agree to indemnify and hold Thrive Market and its affiliates, directors, officers, agents, employees, and partners harmless from and against any and all claims, liabilities, damages (actual and consequential), losses, and expenses (including attorneys’ fees) arising from or in any way related to any third-party claims relating to (a) your illegal use of the Services (including any actions taken by a third party using your account), (b) your violation of these Terms, (c) your posting of any defamatory or infringing content on the Site or App, and (d) your violation of any third-party rights in connection with your use of the Services. In the event of such a claim, suit, or action (“Claim”), we will attempt to provide notice of the Claim to the contact information we have for your account (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations hereunder).

Section 23 - Assignment

You may not assign, delegate, or transfer these Terms or your rights or obligations hereunder, or your Services account, in any way (by operation of law or otherwise) without Thrive Market’s prior written consent. We may transfer, assign, or delegate these Terms, and our Privacy Policy, along with our rights and obligations herein, and thereto without consent.

Section 24 - Termination

The obligations and liabilities incurred prior to the termination of your Membership or use of our Services shall survive the termination of these Terms for all purposes. Account termination may result in deletion of any content associated with your account, so keep that in mind before you decide to terminate your use of the Services.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we may terminate your Membership and access to the Services at any time without notice and you will remain liable for all amounts due up to and including the date of termination.

Section 25 – Dispute Resolution and Arbitration Agreement 

PLEASE READ THE FOLLOWING  ARBITRATION AGREEMENT AND CLASS ACTION WAIVER IN THIS SECTION CAREFULLY BECAUSE IT REQUIRES YOU TO ARBITRATE CERTAIN DISPUTES AND CLAIMS WITH THRIVE MARKET AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US.  ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JURY TRIAL.

BINDING ARBITRATION:

Except for any disputes, claims, suits, actions, causes of action, demands or proceedings arising out of or related to these Terms, the Services or products sold on the Services, or to your relationship with Thrive Market (collectively, “Disputes”) in which either party seeks to bring an individual action in small claims court or seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, you and Thrive Market agree (a) to waive your and Thrive Market’s respective rights to have any and all Disputes arising from or related to these Terms, or the Services, content or products, resolved in a court, and (b) to waive your and Thrive Market’s respective rights to a jury trial. Instead, you and Thrive Market agree to arbitrate Disputes through binding arbitration (which is the referral of a Dispute to one or more persons charged with reviewing the Dispute and making a final and binding determination to resolve it instead of having the Dispute decided by a judge or jury in court).

No Class Arbitrations, Class Actions or Representative Actions: You and Thrive Market agree that any Dispute arising out of or related to these Terms, the Services or products sold on the Services is personal to you and Thrive Market and that such Dispute will be resolved solely through individual arbitration and will not be brought as a class arbitration, class action, or any other type of consolidated or representative proceeding.  Thrive Market and you further agree to not participate in any class, consolidated or representative proceeding (existing or future) brought by any third party arising out of or relating to any dispute with a third party.  These limitations and waiver of class, consolidated, or representative proceedings shall apply to any claims asserted by you against any present or future parent, subsidiary or affiliated company of Thrive Market, and shall survive any termination of your account or the Services.

If it is determined that the limitations and waiver of class, consolidated, or representative proceedings set forth in this section title are void or unenforceable for any reason or that arbitration can proceed on a class, consolidated, or representative basis, then the Disputes will not be subject to arbitration and must be litigated in federal court located in Los Angeles, California.

If any other clause in the limitations and waiver of class, consolidated, or representative proceedings set forth in this section title are found to be illegal or unenforceable, that specific clause will be severed from this section, and the remainder of its provisions will be given full force and effect.

Notice; Informal Dispute Resolution

You and Thrive Market agree that each party will notify the other party in writing of any arbitrable or small claims Dispute within six (6) months of (i) the date it arises or (ii) the date they knew or should have known, so that the parties can attempt in good faith to resolve the Dispute informally. Notice to Thrive Market shall be sent by certified mail, courier or email to Thrive Market, Inc., Attn: General Counsel, 5340 Alla Road, Suite 105 B, Los Angeles, CA 90066 or to legal@thrivemarket.com. Your notice must include (a) your name, postal address, telephone number, the email address you use or used for your Thrive Market account and, if different, an email address at which you can be contacted, (b) a description in reasonable detail of the nature or basis of the Dispute, and (c) the specific relief that you are seeking. Our notice to you will be sent electronically. If you and Thrive Market cannot agree how to resolve the Dispute within thirty (30) days after the date notice is received by the applicable party, then either you or Thrive Market may, as appropriate and in accordance with this Section, commence an arbitration proceeding or, to the extent specifically provided for above, file a claim in court.

EXCEPT FOR DISPUTES IN WHICH EITHER PARTY SEEKS TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT OR SEEKS INJUNCTIVE OR OTHER EQUITABLE RELIEF FOR THE ALLEGED UNLAWFUL USE OF INTELLECTUAL PROPERTY, YOU AND THRIVE MARKET AGREE THAT ANY ARBITRABLE DISPUTE MUST BE COMMENCED OR FILED BY YOU OR THRIVE MARKET WITHIN ONE (1) YEAR OF THE DATE THE DISPUTE AROSE, OTHERWISE THE UNDERLYING CLAIM IS PERMANENTLY BARRED (WHICH MEANS THAT YOU AND THRIVE MARKET WILL NO LONGER HAVE THE RIGHT TO ASSERT SUCH CLAIM REGARDING THE DISPUTE).

You and Thrive Market agree that any arbitration will be conducted confidentially in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. ("JAMS") then in effect, by one commercial arbitrator with substantial experience in resolving commercial contract disputes, who shall be selected from the appropriate list of JAMS arbitrators in accordance with such Rules. The arbitration will be conducted via telephonic/video hearing in a manner consistent with the JAMS rules.  Judgment upon the award rendered by such arbitrator may be entered in any court of competent jurisdiction. The parties consent to exclusive jurisdiction and venue in the state or federal courts located in, respectively, Los Angeles County, California, or the Central District of California to enter judgment upon any award.

As limited by the  Federal Arbitration Act, 9 U.S.C. § 1 et seq. (the “FAA”), these Terms and the applicable JAMS rules, the arbitrator will have (a) the exclusive authority and jurisdiction to make all procedural and substantive decisions regarding a Dispute, including the determination of whether a Dispute is arbitrable, and (b) the authority to grant any remedy that would otherwise be available in court; provided, however, that the arbitrator does not have the authority to conduct a class arbitration or a representative action, which is prohibited by these Terms. And, the arbitrator's decision or award in one person's or entity's case can only impact the person or entity that brought the claim, not other Thrive Market users, and cannot be used to decide other disputes with other users.

To the extent the filing fee for the arbitration exceeds the cost of filing a lawsuit, Thrive Market will pay the additional cost. Thrive Market shall also bear the cost of any arbitration fees, unless the arbitrator finds your claims, defenses, or other fee-generating activity to be frivolous or asserted or conducted for an improper purpose. You are responsible for all other additional costs that you may incur in the arbitration including, without limitation, attorney's fees and expert witness costs unless Thrive Market is specifically required to pay such fees under applicable law.

You have the right to opt out of binding arbitration within thirty (30) days of the date you first accepted the Terms by writing to: Thrive Market, Inc., Attn: Legal Department, 5340 Alla Road, Suite 105 B, Los Angeles, CA 90066. The opt out notice must include your full name and email address and clearly indicate your intent to opt out of binding arbitration. 

Subject to the section title "No Class Arbitrations, Class Actions or Representative Actions," above, if any part or parts of this Arbitration Agreement in this Section are found to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Arbitration Agreement shall continue in full force and effect.

Section 26 - Choice of Law and Venue

These Terms and your relationship with Thrive Market are governed by and will be construed under the laws of the State of California, without regard to the conflicts of laws provisions thereof. Any Disputes arising from or relating to these Terms, the Services or products sold on the Services, or to your relationship with Thrive Market shall be finally settled in arbitration in Los Angeles County, California, in English to the extent required by Section 25. The arbitration will be conducted via telephonic/video hearing in a manner consistent with the JAMS rules. The parties agree to exclusive jurisdiction and venue in the state or federal courts located in, respectively, Los Angeles County, California, or the Central District of California to resolve any Disputes not subject to arbitration as set forth in Section 25—i.e., those either party seeks to bring as an individual action in small claims court or seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property.  You and Thrive Market agree that these Terms affect interstate commerce and that the enforceability of Sections 25 and 26 shall be both substantively and procedurally governed by and construed and enforced in accordance with the FAA, to the maximum extent permitted by applicable law.

Section 27 - Miscellaneous

The failure of either you or Thrive Market to exercise, in any way, any right herein shall not be deemed a waiver of any further rights hereunder. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.

Section 28 - Contact Information

Questions about the Terms should be sent to us at:

Thrive Market, Inc. 

5340 Alla Road

Suite 105 B

Los Angeles, CA 90066

Attn: Member Services


Privacy Policy

Effective date: January 1st, 2020

Privacy Policy effective prior to January 1, 2020

At Thrive Market, our mission is to make healthy living easy and affordable for everyone. In order to do this, we collect, use, and share some of your Personal Information. The purpose of this Privacy Policy is to share how Thrive Market does this and how to exercise the choices and rights you have in your information. By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.

1. Scope of the Privacy Policy

This policy covers our treatment of personally identifiable information ("Personal Information") that we process when you are accessing or using our Services. It applies to all Thrive Market members, consumers, and users, including job applicants to Thrive Market, and to all Thrive Market platforms, including our mobile apps, website (thrivemarket.com and subdomains), features, content, products, email distribution lists, and other services offered by Thrive Market (collectively, the “Services”). Please remember that your use of the Services is also subject to our Terms of Service. This Policy does not apply to the practices of third parties, we don’t own or control unless specifically stated.

2. The Information We Collect

When you use our Services, we collect and receive information in various ways. We collect information provided by you, usage information, and information about your devices. Here is an overview of the types of information we collect about you:

2.1. Information You Provide Us

We receive the information that you provide us when filling out online forms or engaging with us, such as when setting up your account, posting reviews, communicating with us, or applying for a job. In addition, if you connect a social network you belong to (such as Facebook) to your Thrive Market account, you authorize these social networks to share your information with us.

2.2. Information We Collect When You Are on Thrive Market Platforms

Similar to most other online services, we automatically collect technical information when you use our Services and through our and business partners’ use of cookies and related technologies by using our Services. We collect information from your web browser, computer, or mobile devices. We use this information to improve the Services – for example, this data can tell us how often you use a particular feature or purchase a certain product , and we can use that knowledge to make our Services more interesting and personalized to you.

Usage Information – Examples include your interactions, shopping preferences and your interaction with our Site, mobile app and advertisements. Collecting this information allows us to make your Thrive Market experience more personalized such as by recommending products that you might like and offering you promotions in which you might be interested. It also makes the navigation of the site more seamless and faster.

Technology Information – As with all websites and applications, there is a web protocol that sends us information about how you are accessing our Services, such as your device type (mobile versus desktop), IP address, operating system, and what settings you have enabled. Your device, browser, and software settings affect what information your device or browser makes available to us, and how we will deliver the Services to you.

Cookies, Analytics, and Third Party Technologies. We collect information through the use of “cookies”, tracking pixels, data analytics tools like Google Analytics, SDKs, and other third party technologies to understand how you navigate through the Services and interact with Thrive Market advertisements, to make your Thrive Market experience secure, to learn what content is popular, to improve your site experience, to serve you better ads on other sites, and to save your preferences. “Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be accessed every time you use the Services. Your web browser(s) has settings to modify your cookie settings. Please note that if you delete or choose not to accept cookies from us, you may not be able to access certain features of our Services, such as our ability to recommend products and services based on our search history. However, you will still be able to perform necessary functions such as ordering and shopping.

2.3. Information from Service Providers and Vendors

Third party services provide us with information needed for core functions of our Services, as well as for additional programs and promotions that can enhance your Thrive Market experience. These third-party services include payment processors, fraud monitoring, marketing service providers, and other businesses or publicly available sources. We will update our FAQ page from time to time with a summary of these providers and links to their applicable privacy policies. We obtain the following information about you from these third party services:


3. How We Use your Information

We may use the Personal Information we collect for one or more of the following purposes:


4. How & With Whom We Share Information

We may share your Personal Information with third parties, such as service providers and vendors, for certain legally permissible reasons to provide you with a features and options related to our Services. We will update our FAQ page from time to time with a summary of these providers and links to their applicable privacy policies.

4.1. Sharing Information With Third-Party Service Providers for Business Purpose

Thrive Market may share the following categories of your Personal Information for a business purpose:


We disclose those categories of Personal Information to service providers to fulfill the following business purposes:


Job Applicants: We use online websites services, such as Lever to process and review job applications. You can find their privacy policy here. We allow applicants to use apply with LinkedIn, which means that your interactions with us are shared with LinkedIn. You can find LinkedIn’s privacy policy here.

4.2. Information that’s no longer personally identifiable.

We may create aggregated and other anonymous data from your Personal Information and other individuals whose Personal Information we collect. We make Personal Information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Services and promote our business.

4.3. Legal & Safety Reasons

We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to comply with law or court order; enforce or apply our Terms of Service and other agreements; or protect the rights, property, or safety of Thrive Market, our employees, our users, or others.

4.4. In Connection with a Sale, Merger Acquisition

We may share Personal Information while negotiating or in relation to a sale or purchase of assets. In these types of transactions, customer information is typically one of the business assets that would be transferred. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party. The receiving entity would be bound to comply with the terms of this privacy policy for all Personal Information collected under this policy.

5. Storing & Protecting Your Information

We retain Personal Information where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested; to comply with applicable legal, tax or accounting requirements; to establish or defend legal claims; or for fraud prevention). When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize it or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.

We endeavor to protect the privacy of your account and other Personal Information we hold in our records. We take certain measures designed to protect your Personal Information, such as conducting risk assessments and use readily available security measures to periodically monitor systems and assets to identify data security events, imposed reasonable data access controls, and have a process to secure and inventory devices with access to Personal Information. Unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password and/or other sign-on mechanism appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.

6. Other Third-Party Websites

Our Services, particularly our website, app and promotional emails may contain links to third-party websites and services. For example, if you are looking at a product, we may have a link to the manufacturer’s website or when you may sign-in to our website using your Facebook account and Facebook is governed by own policies. Linked third-party websites and services may have privacy policies that differ from ours. We are not responsible for those websites, and we recommend that you review their policies. Please contact those websites directly if you have any questions about their privacy policies.

7. Your Rights and Choices Regarding Your Data

7.1. All Users

Email Subscriptions. You can always unsubscribe from our commercial or promotional emails by clicking unsubscribe in those messages. We will still send you transactional and relational emails about your use of our Services.

Push Notifications. You can opt out of receiving push notifications through your electronic device settings (i.e. phone, tablets etc.). Please note that opting out of receiving push notifications may impact your use of our Services (such as receiving a notification that your order has shipped).

Account Information. You can review and edit certain account information you have chosen to add to your profile by logging in to your account settings and profile.

Cookie Tracking. You can modify your cookie settings on your browser, but if you delete or choose not to accept our cookies, you may be missing out on certain features of our Services, such as certain product recommendations features. However, you will still be able to order and complete a transaction on our website.

Do Not Track. Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services that you do not want them to track your online activities. Our Services do not currently support Do Not Track requests at this time.

Deleting Your Account. You may request termination of your account or deletion of certain information by emailing help@thrivemarket.com. In some cases, we will be unable to delete your account, such as if there is an issue with your account related to trust, safety, or fraud or due to our legal obligation to notify you about the recall of a product you purchased. When we delete your account, we may retain certain information for legitimate business purposes or to comply with legal or regulatory obligations. For example, we may retain your information to notify you about the recall of a product you purchased. When we retain such data, we do so in ways designed to prevent its use for other purposes. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally.

7.2. California Residents

California has passed a new law called the California Consumer Privacy Act (CCPA). The contours of the law are still being sorted out and we are making our best attempt at interpreting it as of the date of this policy. If the CCPA is applicable to you, you have the right to:


  1. know the categories of Personal Information collected about you and its sources and business purpose;
  2. know whether your Personal Information is sold or disclosed, and to whom;
  3. opt out of the sale of your Personal Information;
  4. access and then delete your Personal Information; and
  5. equal service and price (non-discrimination) if you exercise your privacy rights.

“Personal Information” is defined to include information that identifies, relates to, describes, or is capable of being associated with a particular consumer or household. This includes (among other types of Personal Information) IP addresses, geolocation data, biometric information, and “unique identifiers” such as device and cookie IDs, Internet activity information like browsing history, commercial information such as products or services purchased or consuming histories or tendencies, and characteristics concerning an individual’s race, color, sex (including pregnancy, childbirth, and related medical conditions), age (40 or older), religion, genetic information, sexual orientation, political affiliation, national origin, disability or citizenship status. Inferences drawn from Personal Information “to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, preferences, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes” are also considered “Personal Information.”

Exercising Your Rights under the CCPA & Account Verification Process

To exercise your rights described above, please submit a request to us by:


Please include the following information in your request, as part of the CCPA account verification process:


  1. Subject Line: CCPA Data Subject Request
  2. Name associated with your Thrive Market account
  3. Email address associated with your Thrive Market account
  4. State of residence
  5. Billing zip code
  6. Your most recent Thrive Market Order Number
  7. If you are an authorized agent acting on behalf of the requestor, please include written proof that you are an authorized agent such as a signed power of attorney.

*Failure to provide any of the above items may cause a delay in responding to your request.

Limitation on the Requests

The rights under the CCPA are evolving and additionally are not absolute, as they are subject to certain exceptions or limitations, thus we may be required or permitted by law to decline your requests. Only you, a person you authorize to act on your behalf or an entity registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable requests related to accessing or deleting your Personal Information.

Some Other Things to Note when Exercising your Rights under the CCPA


Response Timing and Format

We will respond to your request within forty-five (45) days of receipt. If we require more time (up to 45/90 days), we will inform you of the reason and extension period in writing. We will deliver our written response electronically to the email address provided. Any disclosures we provide will only cover the 12-month period preceding the request’s receipt. If applicable, the response we provide will also explain the reasons we cannot comply with a request. For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance. We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

7.3 Nevada Residents

Under Nevada law, Nevada residents may have certain rights including to review and request changes to your information. You may review and request changes to your information by visiting your account settings on our Sites or platforms. For any questions related to your rights, please contact datarequests@thrivemarket.com.

8. Children’s Data

As noted in the Terms of Service, we do not knowingly collect or solicit personal Information from anyone under the age of 18. If you are under 18, please do not attempt to register for the Services or send any Personal Information about yourself to us. If we learn that we have collected Personal Information from a child under age 18, we will delete that information as quickly as possible. If you believe that a child under 18 may have provided us Personal Information, please contact us at (866) 419-2174.

9. Changes to this Privacy Policy

We may need to change this Privacy Policy from time to time, as our Services change. If we do update it, we will do so online, and if material changes are made, we will alert you through the Services, by email, and/or by some other means. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), you will need to keep an eye out on our platform or website for those legal notices. Continued use of the Services after a change to this policy will be governed by the new terms.

10. What if I have questions about this policy?

If you have any questions or concerns regarding our privacy policies, please send us a detailed message to help@thrivemarket.com, and we will try to resolve your concerns.