Most orders process within 12 hours of when they are placed. You can view the status of your order in the My Orders section of your account page. Tracking information will be emailed to you once your order has shipped.

Certain merchandise, such as perishable items, cosmetics, intimate or sanitary goods, personal care items, digital downloads, gift cards, or final sale items are not eligible for return. Should you experience any challenges with your purchase, however, please notify us within 7 days of receiving your order by clicking here.

All orders over $49 ship for free! Orders below $49 will ship for varying rates. You can estimate your shipping cost on the cart page by entering your zip code. Thrive Market reserves the right to change its shipping policies at any time.

Thrive Market currently ships to all addresses in the Contiguous U.S. We do not currently ship to Hawaii, Alaska, Puerto Rico, or Canada, but we hope to extend our services in the near future! We do not offer shipping to PO Box addresses or third party shippers.

The Membership
By joining Thrive Market as an annual member, you’ll be joining hundreds of thousands of Americans across the country who are already enjoying wholesome products at wholesale prices. Because of the membership, we don’t have to mark up our products like other retailers and can pass along those savings to our members. As a result, the average member makes back their $59.95 annual membership fee (that’s just $5/month) in savings in just 2 orders. For each paid membership, Thrive Market provides a free membership to a family in need, teacher, veteran, or first responder. Together we can make healthy options affordable and accessible to everyone.

The Free 30 Day Trial
We’re so confident in the value of the annual membership, that we let new shoppers try Thrive Market for free for the first 30 days. We’ve found overwhelmingly that this allows first time Thrivers to shop, discover, save, and quickly see the value of becoming an annual paid member at just $59.95 for the full year.

Thrive Gives is our way of making healthy living affordable and accessible to everyone. We understand that paying our annual membership fee may not be possible for everyone, so for every paid membership we sell, we give a free membership to someone in need. Thrive Market members and Thrive Gives members enjoy the same access to wholesome products at wholesale prices. We distribute these free memberships through our Thrive Gives program and our nonprofit partners. Learn more here.

Any friend of yours is a friend of ours! Please log into your account and go to the Invite Friends section of your account. From there, you can invite friends to join by email, Facebook, or by copying and sharing your unique referral link. For each person you invite who becomes a paid member, you'll earn $25 in Thrive Cash. There is no limit to the number of friends you can invite to join—the more the merrier!

We're so sorry to hear that! Please click here or call us at 866-419-2174 and a Member Specialist will assist you promptly.